333ok bit's Privacy Policy
We treat the security of your personal information as our highest priority. This document explains what information we collect, how we use it, and what your rights are.
1 Introduction and Scope
333ok bit is committed to protecting the privacy of its users. This privacy policy explains under what circumstances we collect your personal information, how that information is processed, and how you will be kept informed of your rights.
This policy applies to the 333ok bit website, mobile application, and all related services. By continuing to use our platform, you are considered to have agreed to the terms of this policy. You can learn more about the overall rules governing use of the platform by reading our Terms and Conditions.
This policy may change from time to time. If there are significant changes, we will notify you by email to your registered address or through a notification within the platform.
2 Types and Sources of Information Collected
2.1 Registration and Account Information
When you open an account with 333ok bit, you provide the following information:
- Full name and date of birth
- Email address and mobile number
- Login credentials (username and encrypted password)
- National ID card or other identity verification documents (where applicable)
2.2 Financial Transaction Information
During deposits and withdrawals, transaction information related to bKash, Nagad, Rocket, Upay, and bank transfers is collected. This includes mobile banking numbers, transaction amounts, and timestamps. We do not store full card or bank account numbers.
2.3 Technical and Usage Information
When you use our platform, information collected automatically includes:
- IP address and device identifiers
- Browser type, operating system, and version
- Time spent on pages, links clicked, and navigation patterns
- Session information collected through cookies and similar tracking technologies
- Game history and betting behaviour
3 Purposes for Using Information
333ok bit uses the information it collects for the following purposes:
- Creating, verifying, and managing accounts
- Processing deposits, withdrawals, and other financial transactions
- Preventing fraud and ensuring account security
- Meeting legal obligations, including identity verification
- Informing you about personalised offers, promotions, and bonuses
- Providing customer support and resolving complaints
- Improving platform performance and refining the user experience
- Monitoring user activity under the responsible gaming policy
We never sell your personal information to third parties or transfer it to advertisers.
4 Information Sharing and Third Parties
4.1 When Information Is Shared
In certain circumstances, 333ok bit may share your information with trusted third parties:
- Payment processors: Mobile banking service providers such as bKash, Nagad, Rocket, and Upay receive the information needed to complete transactions.
- Technology partners: Game software providers may receive limited technical information.
- Security and verification services: Information may be shared with organisations that specialise in identity verification and fraud prevention.
- Legal authorities: Information may be provided to the relevant authorities in response to a court order or legal obligation.
4.2 Third-Party Responsibilities
All third parties that work with us are contractually bound to comply with applicable data protection regulations. They may only use your information for the specified purpose.
5 Cookies and Tracking Technologies
333ok bit uses cookies and similar technologies on its website and app. These technologies are used for three main purposes:
- Essential cookies: Maintaining login sessions, ensuring security, and running the core functions of the platform — without these, the platform cannot work properly.
- Performance cookies: Collecting statistics on user page visits to help make the platform faster and more effective.
- Preference cookies: Remembering language settings, theme preferences, and other personalised settings.
You can manage cookies from your browser settings. However, disabling essential cookies may cause some services to not work properly.
6 Data Retention and Security
6.1 Retention Period
333ok bit retains your information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained due to legal obligations, dispute resolution, or fraud prevention.
6.2 Security Measures
We take the following technical and organisational measures to keep your information secure:
- Securing data transmission through SSL encryption
- Using password hashing and encryption technology
- Restricted access controls — only authorised staff can access information
- Regular security audits and vulnerability testing
- Firewalls and intrusion detection systems
- Storing data in secure data centres
While we do our best to ensure maximum security, it is not possible to guarantee 100% security when transmitting data over the internet. You are also advised to keep your password confidential and not to share your account information with others.
7 User Rights
As a 333ok bit user, you have the following rights regarding your own information:
- Right of access: The right to know what information we hold about you and to receive a copy of that information.
- Right to rectification: The right to request correction of any inaccuracies in your information.
- Right to erasure: The right to request deletion of your personal information under certain conditions. However, some information may need to be retained due to legal obligations.
- Right to restrict processing: The right to request that processing of your information be limited in certain circumstances.
- Right to object: The right to object to the use of your information for marketing purposes.
- Right to data portability: The right to receive your information in a structured format.
To exercise these rights, contact our support team directly. We provide support in Bengali and English via live chat and email, 24 hours a day, 7 days a week.
8 Protection of Minors' Information
333ok bit provides services only to individuals aged 21 and above. We do not knowingly collect any personal information from minors.
Through an age verification process at registration, we try to confirm that the user is 21 years of age or older. If we become aware that information from a minor has been collected by mistake, that information will be deleted immediately and the associated account will be closed.
For more details on responsible gaming, please read our Responsible Gaming page, which discusses ways to keep yourself and your family safe.
9 International Data Transfers
As 333ok bit is an international platform, your information may be stored or processed outside Bangladesh. Wherever your information goes, the same standard of protection described in this privacy policy is maintained.
For international data transfers, we comply with applicable data protection regulations and enter into the necessary agreements with third parties.
10 Marketing Communications
If you have given consent to receive marketing messages — either during account creation or at a later time — 333ok bit may inform you about new games, promotions, bonus offers, and special events via SMS or email.
You can withdraw from marketing messages at any time — by clicking the unsubscribe link at the bottom of an email or by informing the support team. Stopping marketing communications will not stop important account-related notifications.
11 Policy Changes and Updates
333ok bit reserves the right to change this privacy policy at any time. If significant changes are made to the policy:
- The update date will be shown at the top of this page.
- For important changes, a notification will be sent to your registered email or shown when you log in to the platform.
- Continuing to use the platform after a change means you are considered to have agreed to the new policy.
To learn more about 333ok bit and get a full overview of our services, visit the About Us page.
12 Contact and Complaints
If you have any questions, complaints, or information-related requests about this privacy policy, please contact our support team. We try to process all requests as quickly as possible.
Support Contact
For answers to common questions about our services and policies, check the FAQ section — it has straightforward answers to many frequently asked questions.